If you were among the millions of people affected by AT&T’s massive data breaches, there’s finally some good news. The claim process for the company’s $177 million privacy settlement has officially begun, opening the door for eligible customers to receive compensation that could reach as high as $7,500.
On August 4, 2025, Kroll Settlement Administration the firm handling the process announced that affected individuals can now submit claims. The deadline to file is November 18, 2025, and payments are expected to begin in early 2026 once the settlement receives final approval from a federal judge.
What Led to the AT&T Data Breach Settlement?
This settlement stems from two separate but highly impactful data breaches that exposed sensitive customer information.
The first breach dates back to 2019 and affected approximately 7.6 million current AT&T customers and 65.4 million former account holders. Hackers gained access to personal details such as names, Social Security numbers, and dates of birth. AT&T began investigating in 2024 after reports surfaced that stolen data had appeared on the dark web.
The second breach occurred in April 2024, when a hacker infiltrated the cloud storage system of AT&T’s provider, Snowflake. This incident compromised call and text records from 2022 for about 109 million U.S. customers. Although no names were linked to the stolen data, the scale of the breach made it one of the largest in recent history. Two arrests were later made in connection to the attack.
Both events triggered a wave of class-action lawsuits accusing AT&T of failing to protect its customers’ information adequately.
Who Is Eligible for Compensation?
The settlement applies to any current or former AT&T customer whose personal information was accessed in either breach. However, the payout amounts will vary.
Those who can provide documented proof that the breaches directly caused them financial or other damages will be prioritized for the highest payments. Individuals affected by the larger 2019 breach could receive up to $5,000, while those impacted by the 2024 Snowflake breach could get up to $2,500. Customers affected by both incidents could potentially receive the maximum combined payout of $7,500.
Even customers without proof of damages will be eligible for smaller payments once the higher-priority claims have been processed.
How to File a Claim for the AT&T Settlement
Filing a claim is straightforward. Eligible customers should have received a notice either by email or mail that includes a Class Member ID.
To file online:
- Visit the official settlement website at telecomdatasettlement.com.
- Click on “Submit Claim” and enter your Class Member ID.
- Provide your email address, AT&T account number, or full name.
For those who prefer mailing their claim, downloadable PDF forms are available for:
- The 2019 breach (announced March 30, 2024)
- The 2024 breach (announced July 12, 2024)
- The overlap form for customers affected by both incidents
Mail completed forms to:
AT&T Data Incident Settlement
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324
Claims must be submitted by November 18, 2025. Customers who wish to opt out and pursue legal action independently must do so by October 17, 2025. The final settlement approval hearing is scheduled for December 3, 2025.
When Will Payments Be Sent?
If the court approves the settlement in December 2025, payments are expected to start going out in early 2026. Those with proven damages will be paid first, with the remaining funds distributed among all other eligible claimants.
Why This Settlement Matters
The AT&T data breaches affected an unprecedented number of people, exposing highly sensitive information and raising serious concerns about corporate responsibility in protecting customer data. While no settlement can undo the risks posed by a data leak, this compensation offers a measure of accountability and financial relief for those impacted.
With the claims process already underway, eligible customers are encouraged to act promptly. A few minutes spent filing could result in a significant payout especially for those with documented damages.